Kathmandu Rug
Kathmandu Rug
- Fast Shipping Australia Wide
- Easy returns
- 7 Days Customer Service
- Secure payments
Description
Get your home closer to the nature that surrounds us with a Kathmandu rug. This magnificently crafted collection boasts amazing weaves and designs, as well as tremendous colors to brighten up any living area.
Specification:
- Collection: Kathmandu
- Material: Cotton
- Style: Flat weave
- Construction: Hand Woven
- Made in: INDIA
- Color: Black
- Quality: Handwoven Flatware
- Pile: 5MM
NOTE: Please contact before placing order for delivery timeline.
Our delivery protocols follow the industry standard for furniture delivery guidelines:
- All ONLINE orders are shipped from our Canberra Warehouse within 7 days after receiving full payment.
- Physical store and online orders are subject to full payment prior to delivery.
- All dues must be paid in full prior to delivery.
Marco Furniture has expanded to now deliver Australia-Wide. Our top-of-the-line collection of exclusive furniture items include but are not limited to:
- Paintings
- Wall Clock
- Vases
- Designer Cushions
- Barstools
- Coffee tables
- Artwork
- Wall mirrors
The professional, and dedicated team of Marco Furniture delivery guys works 7 days a week, around the clock. By providing you with Showroom to Living Room Service, you will not have to worry about lifting a finger. To ensure an efficient, streamlined delivery, tell us specific notes regarding the delivery location like ground floor, second floor, lift access, manual stairs, or about any obstruction that will stand in our way.
We want to make sure that our delivery team is well equipped for any situation that they may encounter. For this reason, we ask that you do your best in describing the exact layout of the area where your delivery will take place. Note: We take pride in keeping tight deadlines, on-time deliveries, and top notch furniture movers. Due to the unpredictable nature of logistics, sometimes there may be difficulties that stand in our way like:
- Mother Nature (Bad Weather)
- Closed Highways
- Technical Equipment Malfunctions
- Blocked Access due to construction
- Improper Delivery Instructions, Etc...
The Australian Consumer Law (ACL) protects all the goods sold by Marco Furniture. Repairs, Refunds, and Replacements are all allowed only under the proper circumstances. For more information, Click here.
Returns and Exchanges
- Refunds or Returns are only considered when major damage has been discovered. We do not honor Refunds or Returns for a change of mind. In the rare event that your product is faulty or has come with a genuine manufacturer defect, we will issue a refund or return provided you have not violated the manufacturer's warranty and guidelines.
- If you insist on a refund within 24 hours of placing an order, you may request one. The 24-hour grace period for returns comes with a 30% cancellation fee. If you cancel after 28 hours, it may incur a 50% fee based on the total invoice value.
- All products that are faulty, and under warranty will be exchanged with a new item, or for store credit.
- Products sold as floor stock or with slight defects known to you are sold at a discounted rate or as clearance items, with no warranty.
- Marco Furniture sales cannot match current prices to previous sales.
- Finance fees associated with purchases through lenders like After Pay, Credit Line, or Zip Pay are the customer's responsibility.
- Refunds or store credit will only be issued for the amount listed on your invoice, considering any cancellation or exchange fees.
- Ensure that the furniture fits in your space; Marco Furniture will not accept returns or cancellations due to incorrect measurements.
- Layby cancellations incur a 30% fee.