Our in-house warranty secures suppliers against defects. This warranty is as followed:
- 3 years structural and two years seating
- 1 year on stitching coverings
- Mechanism covering up 120 kg load 1 year.
- 1 year structural warranty
All bar stools, swivel chairs are protected up to:
- 1 year mechanism
- 1 year manufacturer’s
All dining products are covered up to:
- 3 years manufacturer warranty
All ceramic and interior décor items come with up to:
- 1 year warranty, given that the furniture has not been used beyond the standard guidelines of day to day usage.
All mattresses are cover under manufacturer’s warranty:
- For up to 10 years. Provided they have met the guidelines of day to day usage and does not fall under usual wear and tears.
The defects covered by Marco Furniture’s supplier warranties are repaired or replaced using the discretion of Marco Furniture at no cost to you for parts or labor hours. All consumer rights are protected under the ACL with respect to major failures
To begin the claims process under a Marco Furniture Supplier Warranty should contact the store where your furniture was purchased. Or you may write our offices at firstname.lastname@example.org.